Training Officer

Toko Lestari Store · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 8.000.000 per month
Toko Lestari Store is seeking a dedicated Training Officer to join our team. In this role, you will be responsible for developing and implementing training programs to enhance the skills and knowledge of our employees. Your goal will be to ensure that our team is well-equipped to deliver exceptional customer service and drive the success of our store.

📋 Tanggung Jawab Pekerjaan

Develop and deliver training programs to employees on various aspects of customer service, product knowledge, and store operations.,Create and maintain training materials, including manuals, guides, and presentations.,Conduct training sessions and workshops to educate employees on new products, services, and company policies.,Assess the effectiveness of training programs and make recommendations for improvement.,Provide ongoing support and coaching to employees to ensure they are able to apply the skills and knowledge they have learned.,Collaborate with the management team to identify training needs and develop strategies to address them.,Monitor and evaluate the performance of employees to ensure they are meeting the required standards.,Stay up-to-date with industry trends and best practices in training and development.

🎓 Kualifikasi & Syarat

Bachelor's degree in Human Resources, Education, or a related field.,Minimum of 2 years of experience in training and development, preferably in a retail or customer service environment.,Strong knowledge of training methodologies and techniques.,Excellent communication and presentation skills.,Ability to work well under pressure and meet tight deadlines.,Strong organizational and time management skills.,Familiarity with Microsoft Office Suite, including PowerPoint and Excel.,Ability to work collaboratively with a diverse team of employees.

🛠️ Keahlian

Training and developmentCustomer serviceRetail operationsCommunicationPresentationTime managementMicrosoft Office Suite
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